Public offer

1. General provisions

1. 1.1This document is a public offer — a proposal to conclude a contract on the terms set out below. The Seller is the person named in the “Details” section. The Service is the Printmold website and the 3D model generators running on it.
2. 1.2Payment for any paid plan constitutes acceptance of the offer and conclusion of the contract. Registering with the Service without payment is not a contract and creates no payment obligation.
3. 1.3A User who disagrees with any term of the offer must not pay for a plan. Continued use of the free plan is governed by the sections on rights to the result, liability and personal data.

2. Subject of the contract

1. 2.1The Seller grants the User access to the Service's features within the scope of the chosen plan and a licence to use the generated models on the terms of the “Rights to the result” section.
2. 2.2No copy of the software is transferred to the User and no exclusive rights are assigned. The contract is neither a sale of goods nor a work contract: the Seller does not manufacture physical items.
3. 2.3Models are computed on the Seller's servers. Files uploaded by the User are transmitted to the Seller's servers solely to perform the requested computation, are processed in memory for the duration of the request and are not retained once it completes.

3. Plans and payment

1. 3.1The current plans and prices are published on the “Pricing” page and form an integral part of this offer.
2. 3.2Payment is made through payment providers. The Seller neither receives nor stores the User's bank card data.
3. 3.3Access under a paid plan opens once the Seller receives payment confirmation from the payment provider. The User's return to the site after paying is not such a confirmation: until the provider's confirmation arrives, access does not open.
4. 3.4The payment document is sent to the User at the account email address in the manner prescribed by the law of the country of the Seller's registration.
5. 3.5Plus, Pro and Studio are recurring subscriptions with automatic renewal. The User may cancel renewal at any time; the paid period remains in force until it ends.
6. 3.6By paying for Plus, Pro or Studio for the first time, the User agrees that the payment provider stores the payment method and that the plan price is charged automatically at the start of each following period. No later than 24 hours before a charge the Seller sends a notice to the account email address. Automatic renewal can be switched off in the account area or by writing to the Seller's email address; charges stop from the next period.
7. 3.7Plans differ in limits and in rights to the result. The Plus plan raises the download limit but grants no commercial use rights: only the Pro and Studio plans grant them, see the “Rights to the result” section.
8. 3.8Price changes do not apply to already paid subscription periods.

4. What the Service includes

1. 4.1The Seller does not undertake to release any particular number of tools and may change their composition and parameters, as well as withdraw individual tools from publication.
2. 4.2The plan is bound to the User's account and may not be transferred to third parties or resold. If account access is given to third parties, the Seller may revoke the plan without refunding the payment.
3. 4.3If the payment is refunded to the User, including through a chargeback initiated by the User, the plan is removed from the account.

5. Discontinuation of the Service

1. 5.1The Seller may discontinue the Service. Users are notified of discontinuation at least 30 calendar days in advance, at the account email address and by an announcement on the website. Access to the Service remains fully available throughout that period.
2. 5.2Upon discontinuation, Plus, Pro and Studio users are refunded the portion of the payment proportionate to the unused part of the paid period. The Seller bears no other obligations in connection with discontinuation: access is granted for the paid period and the Service offers no perpetual plans.
3. 5.3Discontinuation of the Service under this section is not a breach of the contract and creates no obligations of the Seller other than those expressly listed above.

6. Refunds

1. 6.1The User may withdraw from a paid plan at any time by emailing the Seller from the address specified in the account. The refund is reduced by the value of the services actually rendered, determined by the larger of two shares: the elapsed part of the paid period or the share of downloads used out of the plan's allowance for the period. The refund is made by the same means as the payment within no more than 10 business days; access under the plan ends once the refund is made, and files downloaded earlier remain with the User on free plan terms.

7. Rights to the result

1. 7.1On the free and Plus plans the generated models are used for personal non-commercial purposes; the mark applied by the Service stays on the model.
2. 7.2On the Pro and Studio plans the User may use generated models commercially, including selling items printed, cast or otherwise made from them, with no payments to the Seller and no attribution of the Service.
3. 7.3Reselling access to the Service, granting account access to third parties and automated bulk generation for the purpose of reselling model files as such are not permitted. Circumventing plan limits, automated scraping of the Service's content and actions that disrupt its operation or availability to other Users are likewise not permitted.
4. 7.4In case of breach of this section the Seller may terminate the User's access to the Service and block the account. Amounts paid are not refunded in that case.
5. 7.5The User is responsible for the lawfulness of using the images, fonts, logos and other materials they upload.

8. Liability

1. 8.1The Service is provided “as is”. The Seller does not warrant that a generated model is fit for any particular manufacturing technology, equipment, material or print settings.
2. 8.2The calculated values the Service displays — material use, print time, cast weight, cost and other estimates — are for reference only. They are based on averaged parameters and do not replace a slicer's calculation or the User's own measurements.
3. 8.3The User checks the model before manufacturing. The cost of consumed materials, machine time and spoiled items is not reimbursed.
4. 8.4The Seller is not liable for interruptions of the Service caused by the hosting provider, the payment provider, the authentication provider or the User's network operator.
5. 8.5The Seller's aggregate liability under the contract is limited to the amount actually paid by the User over the last 12 months.

9. Personal data

1. 9.1The Seller processes the User's email address solely for account sign-in, payment confirmation and the notices provided for by this offer.
2. 9.2Model files and parameters the User submits for computation are processed in memory for the duration of the request and are not retained once it completes. The Seller creates no archives or backups of such files and does not use them to train any systems.
3. 9.3One exception is material use: together with the quota charge, the type and volume of the pour for the downloaded set is saved so that the User can see them in their account. Neither the model file nor the computation settings are stored.
4. 9.4To operate the Service, data is passed to service providers to the extent necessary to perform the contract: the authentication and database provider, the hosting provider, the payment providers — and, to the extent required by law, to the tax authorities of the country of the Seller's registration. The list of providers, the data passed to each and the retention periods are set out in the Privacy Policy.
5. 9.5The Service uses no tracking cookies and does not pass User data to advertising systems.
6. 9.6The User may request deletion of the account and the data associated with it by emailing the Seller. Payment records are retained for the period established by law for accounting documents.

10. Changes to the offer and dispute resolution

1. 10.1The Seller may amend this offer by publishing a new revision on this page. A new revision applies to plans paid for after its effective date.
2. 10.2Claims are sent to the Seller's email address. The review period is 30 calendar days. A pre-trial claim procedure is mandatory.
3. 10.3The relations of the parties are governed by the law of the country of the Seller's registration stated in the “Details” section. Disputes not settled through the claim procedure are heard by the court at the Seller's place of registration.

11. Details

Seller

Юхневич Андриан

Taxpayer ID

670004473753

Email

hello@printmold.com